Reference: 1 million business customers: the fastest-growing business platform in history | OpenAI

Data Points from OpenAI’s post on reaching 1 million business customers

1. 1 million business customers
   • Includes all businesses that actively pay OpenAI for business use through ChatGPT for Work, or through direct consumption of OpenAI’s models through OpenAI’s developer platform
2. Consumer Clients (not business customers) has reached 800 million weekly users
3. New Tools and Capabilities and Integrations for Businesses
   • Company Knowledge – ChatGPT can reason across Slack, SharePoint, GitHub, etc
   • Adoption for Codex – usage up 10X since August
4. Recent Wharton Study claims 75% of enterprises deploying AI are reporting a positive ROI, with only 5% reporting negative ROI
5. Apps
   • Canva, Figma, Zillow building Apps directly in ChatGPT
   • Shopify, Etsy, Walmart building new shopping experiences through the Agentic Commerce Protocol (ACP) in ChatGPT

Thoughts on OpenAI’s data points and claims

1. 1 million business customers is impressive
2. The claim of fastest growing business platform in history is rather dubious. OpenAI has been around since 2015 and ChatGPT has been around for years. Claiming business platform ‘growth’ since it was launched ‘for businesses’ is an inaccurate claim
3. Looking forward to seeing Apps built specifically for business customers

This is certainly an impressive update by OpenAI.